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Ruth Kise 30 Oct 2024 ◦ 6 min read

How to delete a Cash App account?

How to delete a Cash App account?

Many of us have used or at least heard of payment services such as PayPal, Cash App, Venmo, and Google Pay. The modern world is definitely difficult to imagine without online payments. For all that, as often as installing, many are asking about deleting an account for many reasons. No matter why, we have prepared a guide in which we tell you how to do it.

What is Cash App?

One of the most popular payment services is Cash App. Apart from regular payment services, Cash App offers its users the ability to invest or trade in stocks and enables the purchase of cryptocurrencies. 

Cash App is a mobile payment service developed by American technology company Square Inc. Using this application, users can easily request and transfer money to each other or traders. The application received its huge audience thanks to its simple native interface, and the absence of fees when investing. Developers also increase user coverage by adding fractional shares to their options. So the app allows market novices to take the first steps in investing and trading with ease.

But despite all the pros, you may want to stop using the Cash App service. This guide tells you how to quickly and easily delete a Cash App account without losing money.

How to delete your Cash App account

First, you should understand that deleting a mobile application will not close your account. Don’t remove the mobile application before you deactivate the app account. But before you start the closing procedure, you need to ensure your account balance is zero.

Withdrawing funds from your Cash App account

Even if your balance is zero, you should check your investments for any funds. Deleting an account will not be possible if you still have some BTC stored on it.

To withdraw any remaining funds from the Cash App, follow the instructions:

  • Open the app — you will be on the Home page;
  • Select the bank icon in the lower left corner. In this section you will find the Cash Out function, with which you can transfer money to your related bank account;
  • Follow the instructions in the app to complete the transfer and empty your account.
  • If you want to transfer money to a third-party bank account, keep the following in mind:

When transferring funds, enter the appropriate amount to zero your balance. Please note that you will have to pay a fee of at least $0.25 to withdraw funds to a third-party bank account. The operation may take several days. Follow the prompted verification.

  • Finally, you should sell all shares or crypto. Put each share or cryptocurrency for sale by tapping the "Sell" button.

Exporting personal data out of Cash App

We highly recommend preserving sensitive information before deleting an account. This will help keep the transaction history and recipient details intact. To store the personal data, follow these steps:  

  1. Log in to your account,
  2. Hit the "Settings" section,
  3. Under "Security and privacy," tap the option "Download your info",
  4. Next, click on "Export." After loading, check if all data is enough.

Deleting personal data and Cash App account

After transferring all funds from your Cash App account and saving all account data, you can start deleting it. This option is hidden deep in the menu. Follow these steps to find it and delete the Cash App account:

  • On the Homepage tap your profile icon in the upper right corner of the page. Then at the bottom of the list of options, click "Support".

The support page opens with a list of common options. The option to uninstall the Cash App account is not listed here, so go to the next options page.

  • On the next page hit "Account Settings" and go next.
  • Next, you will see the options "Delete Personal Data" and "Close Account." (We recommend that you delete the data first) To start the account removal process, click "Close Account" and then push "Close my Cash App Account".

This will take you to a page with additional clarification. The application will notify you of what will happen after the account is closed. Read this message carefully to make sure you want to delete your account. If you are sure, click the Confirm Account Closure button below.

Once confirmed, your Cash App account will be deleted. Your Cash tag will no longer exist. If someone tries to send you money at this point, they will receive an error message.

If you have any difficulties, you can contact support, which is active from 6 AM  to 9 PM EST.

How to delete the Cash App from your phone

Now you can delete the Cash App itself from your smartphone completely.

If you are an iPhone user, you can delete the app through the Apple App Store or simply by long-pressing on the app icon. Similarly, you can remove the application on your Android device.

Once the Cash App balance is empty, the account is closed, and the mobile application is deleted completely. If you ever decide to use Cash App again, you will need to reinstall the app and create a new account.

How to close a Cash App account that you no longer have access to

If you want to close your account but can't remember your password, you have two ways to solve the problem. Try to reset your password using your phone number or email address. If you can't get access to your account, contact support. Be ready to prove your claim with such data as the bank account and other personal details.

FAQs

How can I deactivate my Cash App account?

To close your Cash App account, follow these steps:

  1. Launch the Cash App on your mobile device.
  2. Click on your profile icon located in the top-left corner.
  3. Scroll down and choose “Support.”
  4. Click on “Something Else” and then select “Account Settings.”
  5. Choose “Close My Cash App Account” and proceed to confirm the deactivation.


Is the closed Cash App account reversible?

No. Ensure you have withdrawn any remaining funds before closing the account.

Will deleting my Cash App account erase my transaction history?

No, you can still view it by logging into your deleted account. However, it is recommended to download and then delete all the personal data before closing the account itself.

Can I reactivate a closed Cash App account?

No, once you delete your cashapp account, you can’t reactivate it. You should create a new account if you want to use Cash App again.

Will deleting my Cash App account cancel any pending transactions?

Deleting your Cash App account will not cancel any pending transactions. Any pending transactions will still be processed.

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