Question 1

Is it safe to use SwapSpace?

Accepted Answer

SwapSpace is designed to be safe to use. We do not store your funds, which means there are no custodial risks. Your assets remain in your wallet until you send them directly to the selected exchange provider. Each exchange partner in turn undergoes internal checks before being listed. You can also check user feedback on Trustpilot and explore our partners' reviews in the Reviews section on our website.

Question 2

Does SwapSpace collect and store my personal data?

Accepted Answer

We only collect data when it is necessary, for example, for compliance checks or to resolve a support request. Any data we process is protected using standard security measures. For a complete breakdown, please see our Privacy Policy.

Question 3

Do I need to register to make an exchange on SwapSpace?

Accepted Answer

No, registration is not required. You can use SwapSpace instantly without creating an account. Just choose the currencies, enter the wallet address, and proceed with the exchange.

Question 4

Will I need to pass KYC/AML verification?

Accepted Answer

Most exchanges on SwapSpace can be completed without verification. However, a provider may request KYC or AML checks based on its internal policies and the transaction details.

If a check is requested, your exchange may pause until the required information is provided and reviewed.

Each provider shows how likely verification is before proceeding, so you can choose an option that fits your preferences.

Question 5

Is KYC mandatory for buying crypto on SwapSpace?

Accepted Answer

All fiat purchases on SwapSpace are processed by third-party providers, and each of them sets its own KYC requirements. Some providers allow purchases up to a certain limit without verification. Others require KYC from the start. If you want to check the rules for a specific provider, contact our support team, and we will help clarify the current requirements.

How can we help you?

Is it safe to use SwapSpace?

Does SwapSpace collect and store my personal data?

Do I need to register to make an exchange on SwapSpace?

Will I need to pass KYC/AML verification?

Is KYC mandatory for buying crypto on SwapSpace?

Support

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