More About ChangeHero

ChangeHero exchange is designed to help you swap your crypto assets instantly, providing the best crypto exchange rates while requiring no registration and imposing no limits. If you’re still thinking about using this service, read ChangeHero’s reviews from its customers on this page.

ChangeHero’s KYC Policy

The service reserves the right to initiate KYC check if the transaction or source of funds is deemed suspicious. In practice, this happens from time to time, but the issues are usually resolved quite quickly.

ChangeHero’s User Support Level

User support team is quick to reply to requests, as well as help the user — overall, the team does great work.

ChangeHero Reviews | SwapSpace Exchange Aggregator

Extraterrestrial Vitalik

Exchanged TRX to BNB BEP20 at floating rate on 4 Nov 2024

finished

Good rates, Reliable, Fast exchange, Got more than expected

Intergalactic Hodler

Exchanged LTC to ETH ARBITRUM at fixed rate on 6 Sep 2024

finished

ChangeHero

Exchange replied on 6 Sep 2024

Thank you for such an appreciation of our service. Best Regards ChangeHero Team

Extraterrestrial Whale

Exchanged TRX to ZEC at fixed rate on 6 Jul 2024

finished

Shame on me for trusting an exchange that SwapSpace has flagged as Medium KYC Risk. The problem is not that occasionally they would request you to identify yourself. The problem is that once you send the money, they may hold your funds hostage and wont even return them if you do not submit sensitive information like your passport and picture over email, which anyone knows is a very insecure channel to send that kind of information. If you do not agree, they say they can refund your money but only after deducting 10% of the token sent. For a large enough transaction that can be an absurd se amount. If the transaction is small, the minimum deduction is US$ 100. Apart from the insecure channel, who knows who is receiving that email. They are supposedly incorporated in Costa Rica, but it seems to be a paper company. ChangeHero should be ousted from SwapSpace, or at a minimum flagged as High Risk.

ChangeHero

Exchange replied on 30 Aug 2024

The request for KYC is a usual practice among many services, ChangeHero is no exception here and we don't require anything out of the boundaries of law. Please note that by creating a transaction on our platform you confirm your acknowledgement and agreement with our Terms of Use, which also states regulations of KYC/AML procedure. As for the order id indicated in this review, it was successfully completed without any delay. Best regards, ChangeHero team

Space Vitalik

Exchanged TRX to ZEC at floating rate on 6 Jul 2024

finished

Warning! ChangeHero is a dangerous exchange that sometimes take your money. It’s not a trustless contract. I have lost a large amount of money that they refused to return or complete the exchange. They simply kept the money. The company is incorporated in Central America and it is probably a paper company with no physical address to take any responsibility.

ChangeHero

Exchange replied on 30 Aug 2024

Dear customer, We can see that your order was completed. Please share the order id of the transaction in question and we will try to help. Best regards, ChangeHero team

Lunar Ape

Exchanged SAND ERC20 to CRV ERC20 at floating rate on 2 Jul 2023

finished

Rip off. Do not use this exchange. After you send the money, they may force you to send your ID and a picture of yourself over an insecure connection. If you refuse they deduct 10% of the amount sent before isuing a refund. Not to mention the hassle you have to go trough. The exchange is incorporated in South America. Do not trust them.

ChangeHero

Exchange replied on 30 Aug 2024

Dear Lunar Ape, Please note that by creating a transaction on our platform you confirm your acknowledgement and agreement with our Terms of Use, which also states regulations of KYC/AML procedure. Your order ggh5pmosn58msrke3r was successfully completed. We hope to see you again on ChangeHero! Best regards, ChangeHero team

Celestial Doge

Exchanged BTC to ETH at floating rate on 21 Jun 2024

finished

Fast exchange, Good rates, Reliable

ChangeHero

Exchange replied on 29 Aug 2024

Thank you for your feedback, we are glad you liked the speed and exchange rate. Best Regards ChangeHero Team

Astronomical Doge

Exchanged SYS to USDT ERC20 at fixed rate on 17 Jun 2024

finished

Took more time than estimated

ChangeHero

Exchange replied on 29 Aug 2024

We checked your transaction, the exchange took about 30 minutes, no delays were noticed. Hope to see you again ChangeHero Team

Galactic Bull

Exchanged BTC to ETH at floating rate on 9 May 2024

finished

Good rates, Reliable

ChangeHero

Exchange replied on 29 Aug 2024

We are glad that you like our rates, we look forward to seeing you again. Best Regards ChangeHero Team

Lunar Trader

Exchanged VRA ERC20 to USDT TRC20 at floating rate on 1 May 2024

finished

awsome

ChangeHero

Exchange replied on 29 Aug 2024

Thank you very much, we look forward to seeing you again. Best Regards ChangeHero Team

Martian Rocketman

Exchanged USDT BEP20 to USDT TRC20 at fixed rate on 30 Apr 2024

finished

ChangeHero

Exchange replied on 29 Aug 2024

Thank you for your feedback. Best Regards ChangeHero Team

Spacefaring YOLOer

Exchanged BNB BEP20 to SOL at floating rate on 26 Apr 2024

finished

Good rates, Reliable, Fast exchange, Got more than expected

ChangeHero

Exchange replied on 29 Aug 2024

Thanks, glad you enjoyed it. Hope to see you again ChangeHero Team

Intergalactic Vitalik

Exchanged USDC ERC20 to ETH at fixed rate on 21 Apr 2024

finished

Good rates, Reliable, Fast exchange, Got more than expected

ChangeHero

Exchange replied on 29 Aug 2024

Thank you so much for your feedback. Best Regards ChangeHero Team

ChangeHero reviews

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